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JMC INSET
  • Our CPD workshops
    • Upcoming Teacher online CPD workshops: Boost Your Skills and Career 
    • High Quality Teaching and Learning INSET
      • Whole Staff T&L INSET
      • Primary Subjects
      • Subject Pedagogical Content Knowledge INSET
      • Inclusion, Neurodiversity & SEND INSET
      • Action Research Project: Teaching Innovation
    • Inclusion, Neurodiversity & SEND INSET
      • Equality Diversity & Inclusion (EDI) INSET
    • Safeguarding, Pastoral Care & PSHE INSET
      • Pastoral Care & Safeguarding INSET
      • Wellbeing & Mental Health INSET
      • Behaviour Management INSET
      • PSHE & RSHE INSET
    • International Schools Professional Development
  • Our consultancy services
    • Preparing for Inspection
      • Mock Ofsted Inspections for Schools & Academies
        • MAT, Academy & School Inspection Training
        • Mock Inspection for Pupil referral units & alternative provision
        • Ofsted Inadequate or Special Measures Support for Schools
        • Mock Ofsted 90 minute Educationally Focussed Conversation
      • Mock Inspection for Independent Schools
        • Independent Schools Standards ‘not met’ – Support for Schools
        • Mock Inspections for Non Association Independent Schools
        • ISI Inspection Mentoring & Action Planning for SLT
        • Boarding School Audit for Independent Schools
        • ISI Inspection Training for Independent Schools
      • Mock Inspections for GFE Colleges & Specialist colleges
      • FES & Apprenticeships Improvement Reviews
    • Support with Set up & Start Up of Schools
      • Independent School Consultancy for Set up & Start Up
      • DfE Registration for Alternative Provision or Independent Schools
      • International School Consultancy for Set up & Start Up
    • School Improvement Services
      • School Improvement Review Service & Audits
        • Curriculum Reviews
        • RSE Policy / PSHE Education audit
        • Compliance Audit
        • Safeguarding Audit
        • Equality, Diversity & Inclusion EDI Review
        • Pupil Premium Audit
        • Boarding Audit
        • Behaviour Audit
      • Governors & Trustees Support
        • External Reviews of Governance
        • Headteacher Appraisal & Recruitment
        • School leadership Audit
        • Trust wide MAT reviews and quality assurance
        • Governors Training
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        • Support with Staff Disciplinary Investigations
        • Coaching & Mentoring
          • Coaching and Mentoring
          • Leadership Training & Coaching for Schools
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      • Services for International Schools
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        • International School Consultancy for Set up & Start Up
        • COBIS Accreditation Consultancy for International Schools
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  • Our educational insights
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  • Our full INSET course directory
Educational Insights

Insight : Managing Challenging Conversations with Parents 

Home » Educational Insights » Insight : Managing Challenging Conversations with Parents 

Working with children and young people is one of the most fulfilling yet demanding professions. As educators, we need to celebrate students’ success, however, there are times when conversations with parents become challenging. These discussions, although uncomfortable, are important in understanding and cooperating in a child’s education and well-being.  

Parents give importance to their children; this makes some interaction a delicate balancing act. We need to address concerns on behaviour, academic progress, or emotional well-being. All these concerns need thoughtful preparation and empathy which needs effective communication techniques and strategies.  

Importance of Parental Engagement 

Research consistently presents the significant impact of parental involvement on a child’s academic success. Having a strong partnership with parents is important, even when discussing sensitive topics. Establishing a good foundation ensures that challenging conversations are more constructive than less confrontational.  

Structuring Challenging Conversations with Parents 

The course discusses practical strategies for managing difficult conversations. Here are some ways to start: 

  • Location and Setup. Choose a neutral, private space where everyone feels comfortable.  
  • Purpose and Proxemics. Define the meeting’s goals, seating arrangement, and body language. Arrange seating at equal levels and consider small details such as proximity and offering a glass of water.  

Managing Emotional Curveballs 

Parents may reveal unexpected personal challenges. These revelations are important in connecting with empathy before transitioning to solutions. We need to understand our parents’ perspective to create meaningful resolutions for the child.  

Effective Communication Strategies with Parents

Effective conversation benefits not just the child but also the parents and educators. When we address our students’ concerns with care and clarity, educators can strengthen relationships, foster resilience, and enhance our own well-being.  

  1. Start positively. Highlight the child’s strengths to create a collaborative tone. 
  2. Use “I” statements. Focus on observations rather than accusations.  
  3. Ask Solution-Focused Questions. Asking these kinds of questions can uncover their aspirations for their child and guide them to more actionable steps.  
  4. Collaborate on solutions. Work together to develop a plan to benefit the child. Ensure clear follow-up actions and expectations.  

After the conversation 

Summarize all the key points and agreed actions. Make sure follow-up can reinforce alignment and accountability. 

Challenging conversations with parents are opportunities to strengthen partnerships and improve outcomes for children. Educators can turn these discussions into a positive, productive experience for all.  

Support your educators with expert-led INSET courses from JMC. We cover essential topics like communication, student support, and conflict resolution to help your school achieve goals. Schedule your next training with us today! 

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    Category: Educational Insights Tag: challenging conversations, parental engagement, parents

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